myNEWS loyalty app allows you the flexibility of making purchases via cashless transactions and collection of points (members only).

myNEWS Malaysia App is available on App Store for iOS or Google Play for Android.

Please follow below steps when you make payment with myNEWS Malaysia App:-

• Ensure coupon button(s) has been activated and present them to the cashier. (If available)
• Select a myNEWS Virtual Card on myNEWS Malaysia App and present your phone to cashier for verification of member status.
• Allow the cashier to scan all purchases.
• Present your selected myNEWS Virtual Card on myNEWS Malaysia App again to the cashier for barcode scanning to proceed with payment.

If your mobile device is lost or stolen, follow these steps to sign out from your myNEWS Malaysia App account:-

• Report stolen or lost of mobile device via mynewscareline@mynews.com.my.
• A few security questions will be asked for verification purposes.
• Once verified, myNEWS.com will force sign out from your stolen or lost mobile device.

Alternatively, you will be automatically signed out from myNEWS Malaysia App account on your old mobile device when login to myNEWS Malaysia App with your new mobile device.

If you’ve forgotten your myNEWS Malaysia App password, follow these steps to regain access to your account:-

• Tap ‘Forgot Password’ link on the ‘Login’ Page.
• Enter your registered phone number and tap ‘Reset Password’.
• You will receive a 4-digit verification code via text message (SMS).
• Enter the verification code and tap ‘Next’.
• Enter your new password and confirm new password then tap ‘Done’.
• You can now log in with your phone number and new password.

You can add additional myNEWS Card into myNEWS Malaysia App by doing the following:-

• Go to ‘myCARDS’ and tap on the ‘+’ sign to add card.
• Enter your unique myNEWS Card Name, ID and PIN.
• Your myNEWS Card will now appear in your myNEWS Malaysia App.

You can add a myNEWS Card into myNEWS Malaysia App by doing the following:-

• Go to ‘myCARDS’ and tap on the ‘+’ sign to add card.
• Enter your unique myNEWS Card Name, ID and PIN.
• Your myNEWS Card will now appear in your myNEWS Malaysia App.

You can change your default or primary card on myNEWS Malaysia App by doing the following:-

• Go to ‘myCARDS’
• Select a card to be set as default or your primary card.
• Tap ‘Manage’
• Tap ‘Set as Default’.

You can delete or remove a myNEWS Card on myNEWS Malaysia App by doing the following:-

• Go to ‘myCARDS’
• Select a card to be removed
• Tap ‘Manage’
• Tap ‘Remove this Card’
• Tap ‘Confirm’ to remove the card.

Please follow below steps when you make payment with myNEWS Malaysia App:-

• Ensure coupon button(s) has been activated and present them to the cashier.
• Select a myNEWS Card on myNEWS Malaysia App and present your phone to cashier for verification of member status.
• Allow the cashier to scan all purchases.
• Present your selected myNEWS Card on myNEWS Malaysia App again to the cashier for barcode scanning to proceed with payment.

^*Please refer to the Redemption Instructions and Terms and Conditions prior redeeming your rewards.

If your mobile device is lost or stolen, follow these steps to sign out from your myNEWS Malaysia App account:-

• Report stolen or lost of mobile device via mynewscareline@mynews.com.my.
• A few security questions will be asked for verification purposes.
• Once verified, myNEWS.com will force sign out from your stolen or lost mobile device.

Alternatively, you will be automatically signed out from myNEWS Malaysia App account on your old mobile device when login to myNEWS Malaysia App with your new mobile device.

If you’ve forgotten your myNEWS Malaysia App password, follow these steps to regain access to your account:-

• Tap ‘Forgot Password’ link on the ‘Login’ Page.
• Enter your registered phone number and tap ‘Reset Password’.
• You will receive a 4-digit verification code via text message (SMS).
• Enter the verification code and tap ‘Next’.
• Enter your new password and confirm new password then tap ‘Done’.
• You can now log in with your phone number and new password.

You are entitled for myPOINTS^* with amount paid for the said purchase with any payment method that’s available at myNEWS Outlets

You can add a coupon by doing the following:-

• Go to ‘myCOUPONS’.
• Tap on the top right corner.
• Enter the Coupon Code and Verification Code to add the coupon.
• Tap Confirm.
• Your coupon will appear on myCOUPONS, Active page.

myNEWS Malaysia App

• Inform cashier the reload amount to your selected myNEWS Virtual Card.
• Go to ‘myCARDS’ and select a Card.
• Present the barcode of your selected Virtual Card to the cashier for verification of member status.
• Present the barcode of your selected Virtual Card again to reload.

You can reload your registered myNEWS Virtual Card online via myNEWS Malaysia App by doing the following:-

• Tap ‘E-Top Up’ on ‘myHOME’ screen / Go to ‘myCARDS’ screen
• Select a Card and tap ‘Top Up’.
• Choose your desired top up value / key in a desired amount and tap ‘Proceed’.
• Choose a payment method and proceed with payment.

You can choose a reload value from RM10, RM30, RM50, RM100 and RM150, RM300, RM500 and RM1,000.

You can check your card balance at myNEWS.com outlet^* in Malaysia by asking for balance inquiry from our friendly cashier. Alternatively, you can check your Card Balance if it’s registered on myNEWS Malaysia App by doing the following:-

• Go to ‘myCARDS’.
• Select any Card that you wish to check.
• Card Balance will be shown under the barcode.

Yes, you can transfer the balance from one myNEWS Cards to another if Cards are registered on your myNEWS Malaysia App by doing the following:-

• Go to ‘myCARDS’.
• Select a Card you wish to transfer balance from.
• Tap ‘Manage’ then tap ‘Funds Transfer’.
• Select and tap on the Card that you wish to transfer balance to.
• Tap ‘Confirm’ to transfer balance.

Transaction History of myNEWS Card / Virtual Card

• Go to ‘myCARDS’.
• Select a Card and tap ‘Manage’.
• Tap ‘Transaction History’ to check your transaction history of the Card.

Transaction History by Visit

• Go to ‘myACCOUNT’.
• Tap ‘My Visit History’ to check your transaction history by visit.

You can leave us your comment and thoughts about that outlet by doing the following:-

• Go to ‘myACCOUNT’.
• Tap ‘My Visit History’.
• Select a visited outlet and tap ‘Feedback’.
• Leave a comment or provide us your feedback at ‘Visit Feedback’.
• Tap ‘Submit’ when you’re done.

You can update your email address on myNEWS Malaysia App by doing the following:-

• Go to ‘myACCOUNT’.
• Tap ‘My Profile’.
• Enter your new email address in ‘E-Mail Address’.
• Tap ‘Save’ to update your email address.

You can change your password by doing the following:-

• Go to ‘myACCOUNT’ and tap ‘My Profile’.
• Tap ‘Change Password’.
• Enter your registered mobile number and tap ‘Get Verification Code’ to request a verification code.
• Enter the 4-digit verification code found in the text messaging (SMS) sent to you.
• Enter your new password and confirm new password.
• Tap ‘Confirm’ to change the password.

You can change your phone number from myNEWS Malaysia App by doing the following:-

• Go to ‘myACCOUNT’ and tap ‘My Profile’.
• Tap ‘Change Phone Number’.
• Enter new phone number.
• Request for verification code by tapping ‘Get Verification Code’.
• Enter the 4-digit verification code found in the text messaging (SMS) sent to you.
• Tap ‘Confirm’ to change your mobile number.

You can update your personal details by doing the following:-

• Go to ‘myACCOUNT’.
• Tap ‘My Profile’.
• Update any related personal details.
• Tap ‘Save’ when you’re done.

Apple and Google Terms and Conditions; myNEWS Policies

These Terms supplement and incorporate (a) in case the myNEWS Malaysia App is distributed through Apple, Inc.’s (“Apple”) system, Apple’s Terms and Conditions (located at www.apple.com/legal/itunes/us/terms.html#service) including, without limitation, the Licensed Application End User License Agreement provided therein (“Apple Terms”); (b) in case the myNEWS Malaysia App is distributed through Google Inc’s (“Google”) system, Google Play Terms of Service (located at http://play.google.com/about/play-terms.html) (“Google Terms”) and (c) other myNEWS policies (“myNEWS Policies”), including the terms of use for the myNEWS Malaysia App, myNEWS Website and the myNEWS Card and/or Virtual Card, posted at our myNEWS Website. If any of the provisions of the Apple Terms, Google Terms or any applicable myNEWS Policies conflict with these Terms, these Terms will prevail, solely to the extent such terms apply to the myNEWS Malaysia App.

User License

Subject to these Terms, myNEWS grants the User a personal, non-exclusive, non-transferable, limited and revocable license to use the myNEWS Malaysia App for personal and/or non-commercial use only on an Apple iPhone, iPad or iPod Touch or an Android device (each a “Device”) owned or controlled by User as permitted by the Apple Terms or the Google Terms and in accordance with these Terms (“User License”). Any use of the myNEWS Malaysia App in any other manner, including, without limitation, resale, transfer, modification or distribution of the myNEWS Malaysia App or text, pictures, music, barcodes, video, data, hyperlinks, displays and other content associated with the myNEWS Malaysia App (“Content”) is prohibited. This Agreement and User License also governs any updates to, or supplements or replacements for, this myNEWS Malaysia App unless separate terms accompany such updates, supplements or replacements, in which case the separate terms will apply.

Online Payment

Users who download the myNEWS Malaysia App may also elect to participate in certain functionality of myNEWS Malaysia App which will allow the User to use a Mobile Device to load value to or make payment by a myNEWS Card or to transfer any or all the balance from one myNEWS Card to another myNEWS Card in accordance with these Terms and the myNEWS Policies. myNEWS reserves the right at any time to discontinue any or all of the functions of Online Payment.

You may only use the bar code or code generated from myNEWS Malaysia App to make a payment. myNEWS reserves the right to reject any bar code or code presented in any other forms such as screenshots, printed or images generated through any other mediums. myNEWS shall not be liable to verify the identity or authenticity of any Device holder. All transactions carried out from user’s myNEWS account through a Device shall be deemed to be valid and authorised by the user.

User Information

Some functionality of the myNEWS Malaysia App, including Online Payment and location-based services and functionality, may require the transmission of information provided by the User including but not limited to user names and passwords, addresses, e-mail addresses, financial information (such as debit card numbers), the International Mobile Equipment Identity number accessed in the User’s Device, phone-book information, information related to a myNEWS Card or GPS location (“User Information”). If the User uses such myNEWS Malaysia App functionality, the User consents to the transmission of User Information to myNEWS, its agents and/or service providers and authorizes myNEWS, its agents and/or service providers to record, process and store such User Information as necessary for the myNEWS Malaysia App functionality and for purposes described in the myNEWS Privacy Policy located at the myNEWS Malaysia App or myNEWS Website. The User is solely responsible for maintenance of the confidentiality and security of any User Information transmitted from or stored on a Device for purposes of the myNEWS Malaysia App, including Online Payment for all transactions and other activities undertaken with any myNEWS Card registered in the User’s name or in relation to purchase of myNEWS Card and/or Virtual Card, whether authorized or unauthorized. The User agrees to immediately notify myNEWS of any unauthorized transactions associated with the myNEWS Malaysia App including Online Payment or any other breach of security. myNEWS shall not be responsible for any losses arising out of the loss or theft of User Information transmitted from or stored on a Device or from unauthorized or fraudulent transactions associated with the myNEWS Malaysia App.

Acceptable Use

Use by the User of the myNEWS Malaysia App and any Content and User Information transmitted in connection with the myNEWS Malaysia App is limited to the contemplated functionality. The User agrees that his or her use of the myNEWS Malaysia App and any Content must comply with these Terms and the myNEWS Policies. In no event may the myNEWS Malaysia App be used in a manner that (a) harasses, abuses, stalks, threatens, defames or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights); (b) is unlawful, fraudulent or deceptive; (c) uses technology or other means to access the myNEWS Malaysia App, myNEWS Website or Content that is not authorized by myNEWS; (d) use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," to access the myNEWS Malaysia App, myNEWS Website or Content; (e) attempts to introduce viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (f) attempts to gain unauthorized access to myNEWS computer network or user accounts; (g) encourages conduct that would constitute a criminal offense, or that gives rise to civil liability; (h) violates these Terms; (i) attempts to damage, disable, overburden, or impair myNEWS servers or networks; or (j) fails to comply with applicable third party terms (collectively “Acceptable Use”). myNEWS reserves the right, in its sole discretion, to terminate any User License, terminate any User’s participation in Online Payment, remove Content or assert legal action with respect to Content or use of the myNEWS Malaysia App, including Online Payment, that myNEWS reasonably believes is or might be in violation of these terms of Acceptable Use or myNEWS Policies including these Terms, but myNEWS failure or delay in taking such actions does not constitute a waiver of its rights to enforce these Terms.

Indemnification

At myNEWS request, the User agrees to defend, indemnify, and hold harmless myNEWS, MYNEWS HOLDINGS BERHAD (formerly known as Bison Consolidated Berhad) and their affiliated companies, and their employees, contractors, officers, and directors from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, expenses (including attorney's fees) that arise from the User’s use or misuse of the myNEWS Malaysia App (including Online Payment), violation of these Terms or violation of any rights of a third party. myNEWS reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by the User, in which event the User will cooperate in asserting any available defences. In the event of any third party claim that the myNEWS Malaysia App or User’s possession and use of the myNEWS Malaysia App infringes that third party’s intellectual property right, myNEWS, not Apple or Google, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.

No Warranties

MYNEWS IS PROVIDING THE MYNEWS MALAYSIA APP TO THE USER "AS IS" AND THE USER IS USING THE MYNEWS MALAYSIA APP AT HIS OR HER OWN RISK. TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, MYNEWS DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OR CONDITIONS THAT THE MYNEWS MALAYSIA APP IS MERCHANTABLE, OF SATISFACTORY QUALITY, RELIABLE, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, NON-INFRINGING OR FREE OF DEFECTS OR ERRORS OR ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THAT THE USE OF THE MYNEWS MALAYSIA APP BY THE USER IS IN COMPLIANCE WITH LAWS APPLICABLE TO THE USER OR THAT USER INFORMATION TRANSMITTED IN CONNECTION WITH THE MYNEWS MALAYSIA APP (INCLUDING AS PART OF ONLINE PAYMENT) WILL BE SUCCESSFULLY, ACCURATELY OR SECURELY TRANSMITTED.

No Liabilities

myNEWS will not be liable to the User for:

• any loss of income, business, goodwill or profits arising out of this agreement;
• any unauthorized access to or alteration, theft or destruction of the myNEWS Card and/or Virtual Card; the consequences of any delay or mistake relating to the use of myNEWS Card and/or Virtual Card caused by any circumstances beyond myNEWS’ control;
• any loss or damage which was not caused by myNEWS’ breach of this agreement or breach of legal duty of care;
• any loss or damage which was not a reasonably foreseeable result of either myNEWS’ breach of this agreement or breach of legal duty of care. Loss or damage is "reasonably foreseeable" if, at the time myNEWS and the User entered into this agreement, such loss was contemplated by the User and by myNEWS; or
• any loss or damage suffered by the User as a result of the User failing to take reasonable precautions against such loss or damage.

Trade Marks, Branding, myNEWS Malaysia App and Content

“myNEWS”, the myNEWS logo, and other myNEWS trademarks, service marks, graphics and logos used in connection with the myNEWS Malaysia App are trademarks or registered trademarks of MYNEWS HOLDINGS BERHAD (collectively “myNEWS marks”). Other trademarks, service marks, graphics and logos used in connection with the myNEWS Malaysia App are the trademarks of their respective owners (collectively “Third Party Marks”). The myNEWS Marks and Third Party Marks may not be copied, imitated or used, in whole or in part, without the prior written permission of myNEWS or the applicable trademark holder. The myNEWS Malaysia App and the Content are protected by copyright, trademark, patent, trade secret, international treaties, laws and other proprietary rights, and may have security components that protect digital information only as authorized by myNEWS or the owner of the Content.

Governing Law and Jurisdiction

These Terms are governed by the laws of Malaysia, without regard to conflict of laws rules. The User irrevocably consents to the exclusive jurisdiction of the courts of Malaysia for purposes of any legal action arising out of or related to the use of the myNEWS Malaysia App or these Terms.

Changes

myNEWS reserves the right to change or modify these Terms or any other myNEWS Policies related to use of the myNEWS Malaysia App at any time and at its sole discretion by posting revisions on the myNEWS Malaysia App and myNEWS Website. Continued use of the myNEWS Malaysia App following the posting of these changes or modifications will constitute acceptance of such changes or modifications.

Severability

If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Assignment

We may transfer all or part of this agreement without such transfer being considered a change to the agreement, by giving notice to you. The company or other entity to whom we transfer this agreement will have the same rights and obligations as we did before the transfer and we will ensure that it agrees in writing to be bound by the terms and conditions of this agreement so that your rights under this agreement are not detrimentally affected.

Entire Agreement; Construction

All correspondence entered into under this agreement will be in the English language. This agreement is the complete and exclusive statement of the agreement between you and MYNEWS RETAIL SDN BHD and supersedes all prior proposals and all other agreements in respect of the subject matter of this agreement. If any provision of this agreement is illegal or unenforceable, that provision will be deleted from this agreement, and the remaining terms will not be affected. Headings are for convenience of reference only and will in no way affect interpretation of this agreement.